ws168Privacy Policy

This page describes what we collect when you use ws168 and how we keep that data protected. We take privacy seriously because our users trust us with their personal information, account details, and transaction history. Our approach is transparent: we collect data necessary to operate the platform, comply with regulations, and prevent fraud.

We at ws168 serve users in jurisdictions where local law permits. When you register, you provide email, phone number, and identity information. We use encrypted connections to transmit this data and secure servers to store it. We do not sell or rent your personal information to third parties for marketing purposes. Any data sharing we undertake is for legitimate operational reasons — payment processing, fraud prevention, legal compliance — and is disclosed in this policy.

Your rights under this policy include the right to request what data we hold about you, to request corrections, and to understand how we use your information. This page outlines those rights and explains our data-handling practices in detail.

What Data We Collect on ws168

We collect information you provide directly and information generated by your use of our platform. When you register a ws168 account, we collect your email address, phone number, full name, date of birth, and identity document details. We use this information to verify your identity, comply with anti-money-laundering regulations, and prevent fraud.

When you use ws168, we collect transaction data — deposits, withdrawals, and wagers. We track which sportsbook markets you access (Liga 1, Piala Indonesia, Champions League), which live-dealer tables you join, which slots you play, and your account balance. We also collect technical data: your IP address, browser type, device type, and approximate location based on IP. We use this data to prevent unauthorized access, investigate suspicious activity, and understand how users interact with our platform.

We collect payment information when you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers through mobile banking, local payment, online payment, and e-wallet. We do not store full payment card or bank details on our servers — payment processors handle that information directly. We retain transaction records for regulatory compliance and dispute resolution.

Registration data

Email, phone, name, date of birth, identity document details used for account verification and regulatory compliance.

Transaction data

Deposits, withdrawals, betting activity, and account balance tracked for operational and compliance purposes.

Technical data

IP address, browser type, device type, and approximate location used for security and platform analytics.

Payment data

Transaction records from payment processors retained for regulatory compliance and dispute resolution.

How We Use Your Data

We use the data we collect for several purposes. Our primary use is to operate and improve ws168 — processing deposits and withdrawals, settling bets, managing your account, and responding to support requests. We use transaction data to detect patterns that indicate fraud or problem gambling, such as unusually large wagers or rapid account depletion.

We comply with legal obligations by retaining transaction records and using identity data to verify that users are authorized to access our platform in their jurisdiction. During major events like Idul Fitri, Idul Adha, or football tournaments like Piala AFF, we may use activity data to optimize server capacity and table availability.

We do not use your data for marketing without your consent. We do not share your email with third parties for promotional lists. We do not sell your data to data brokers.

Third-Party Data Processors

We engage third-party processors for specific functions. Payment processors like those supporting mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers (online payment, e-wallet, mobile banking, local payment) receive your payment data as necessary to complete transactions. These processors have their own privacy policies and data-handling practices.

We may use cloud infrastructure providers to store server data. Our servers may be located outside your jurisdiction — typically in Asia-Pacific regions where data-protection laws apply. We use encryption and access controls to protect your data regardless of server location.

We use analytics tools to understand how users interact with ws168 — which sections are accessed most, how long sessions last, where users drop off. These tools process aggregated, non-personal data and do not identify individuals.

Cookies and Tracking Technologies

We use cookies to maintain your login session, remember your preferences, and track activity for security purposes. Session cookies expire when you close your browser. Persistent cookies remain on your device to recognize you on future visits. We do not use cookies to serve targeted advertising.

Our platform does not set cookies that track your activity across other websites. We do not use third-party advertising networks. If you wish to disable cookies, you can adjust your browser settings, though this may affect your ability to log in to ws168.

Your Rights Regarding Your Data

You have the right to request what personal data we hold about you. You can request correction of inaccurate data. You can request deletion of your account and associated data, subject to legal obligations to retain records for fraud prevention and regulatory compliance.

To exercise these rights, contact our support team. We will verify your identity before processing requests. Some data may be retained longer due to anti-money-laundering regulations or fraud-prevention requirements — we will explain any retention period when we respond to your request.

Contact Our Data Team

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our support team. Provide your email address and account details so we can identify your account and respond accurately.

We do not promise specific response times, but we aim to acknowledge requests within one business week and resolve them within 30 days. If your request involves complex legal or technical questions, resolution may take longer.

Our Commitment to Data Protection

We at ws168 understand that your personal information is sensitive. We encrypt data in transit using SSL connections. We restrict access to personal data to employees and contractors who need it to perform their functions. We conduct periodic security audits to identify and fix vulnerabilities.

We comply with data-protection principles: we collect only what we need, use data only for stated purposes, retain data only as long as necessary, and keep it secure. When we engage third-party processors, we require them to meet similar standards. This policy reflects our actual practices and will be updated if our data handling changes materially.

Services on ws168 are available only where local law permits. Users are responsible for verifying their jurisdiction's legal framework regarding data transfer and online gaming. Our servers and data processors may be located outside your country of residence.